Case Study: Cancer Treatment Centers achieves greater provider capacity visibility with Point B

Gaining Strategic Control Over Provider Capacity

The customer, a leading cancer treatment center, struggled with a lack of visibility into their providers' daily availability, which hindered strategic growth planning, budgeting, and capacity assessments. They engaged vendor Point B to help them gain critical insight into these essential resources.

Point B developed a statistically sound and user-friendly data visualization tool in Tableau to track provider availability. They also created a standardized process for out-of-office requests. This solution significantly reduced the time to process cancellations, increased scheduling transparency, and enabled the customer to track and forecast hiring needs effectively for the first time.