Case Study: a global independent safety science company achieves stronger data governance and trusted data quality with Point B

First Steps in Sustaining New Enterprise Systems: Data Governance

The global independent safety science company faced challenges with disparate information systems that hindered its understanding of customer behavior and financial performance. It selected Oracle technology to unify its data but encountered barriers to data quality. The company turned to vendor Point B to help establish a data governance framework to support its new system and sales strategy.

Point B worked with the client to create an accountability matrix and an organizational model for governance, establishing clear decision-making processes. They implemented four key guidelines to ensure the solutions remained focused on business goals and launched the framework through targeted pilot projects to build acceptance. As a result, Point B established an enduring governance framework, leading to increased organizational traction for data policy and greater confidence in decision-making due to improved data quality.