Case Study: Julep improves eCommerce and warehouse performance with Point B

Bringing New Polish to Julep’s eCommerce Business

Julep, a beauty company known for its subscription-based eCommerce program, Julep Maven, experienced rapid growth that overwhelmed its operational and technological capabilities. The company needed immediate expertise to support the customer experience, improve inventory management, and scale its warehouse logistics. They engaged the consulting firm Point B to address these challenges.

Point B provided an interim technology leader and a logistics consultant to tackle Julep's needs. The technology expert implemented process improvements, helped launch a referral program that tripled membership, and established a strong technological foundation. The logistics consultant reconfigured the warehouse, leading to a 50% improvement in throughput, decreased pick times, and increased inventory accuracy. Point B's solution provided Julep with the expertise and operational clarity needed to support its significant growth.

Julep

Kate MacDonald

COO