Case Study: American Agribusiness Company transforms ERP and unites teams with Point B

American Agribusiness Company - Customer Case Study

An American agribusiness company faced a significant challenge as it relied on a highly customized and unsupported ERP system that could not sustain its growth. To secure approval from its parent company for a new platform, the company needed to prepare for a large-scale transformation it was not equipped to handle internally. The new CIO engaged Point B to provide program leadership, change management, and design expertise for the ERP implementation.

Point B built a high-performing project team and established new governance structures to break down silos between the supply chain and finance teams. Their approach included engaging over 100 employees, documenting more than 500 design decisions, and holding 350 workshops to clarify requirements. Point B empowered the client to take full ownership of the new system. The program became a catalyst for improved interaction across the company, enabling teams to work better, faster, and cheaper by crossing functional boundaries.