Case Study: Lincoln Military Housing achieves increased tenant satisfaction with Pocketstop RedFlag Notification System

How Lincoln Military Housing Increased Tenant Satisfaction with RedFlag Notification System

Lincoln Military Housing, manager of more than 36,000 military family homes, faced ineffective tenant communications for critical, location-specific notices (like planned and emergency power outages). Email and Facebook weren’t reaching all residents, so they needed a quick-to-implement, easy-to-use solution that could sync with their Yardi resident database — and selected the Pocketstop RedFlag Notification System.

Pocketstop RedFlag delivered a mobile-friendly notification platform with protected templates, message segmentation, read receipts, and Yardi synchronization, enabling Lincoln to send targeted messages before and during events. As a result, Lincoln Military Housing reported fewer resident inquiry calls, a decrease in complaints about inadequate communication, and increased positive resident feedback — measurable gains in efficiency and tenant satisfaction.

Lincoln Military Housing

Cindy

Lincoln Military Housing