Case Study: Flo & Frankie streamlines wholesale growth with Pocket Square's Shopify Plus B2B solution

Flo & Frankie cuts admin time and boosts sales with Pocket Square

Pocket Square helped Flo & Frankie, a successful New Zealand fashion retailer, overcome a significant challenge. As their wholesale business grew, the company was managing all wholesale workflows manually through email and phone calls directly into their Lightspeed ERP system. These manual processes became difficult to scale and created a high administrative burden for their internal team.

Pocket Square implemented a standalone Shopify Plus B2B solution integrated with Lightspeed. This provided a self-service portal for wholesale customers to place orders and access assets, while enabling near-real-time product and inventory data flow. The solution, built by Pocket Square, drastically reduced the customer service workload, cut down admin time, and resulted in a strong increase in sales for Flo & Frankie's wholesale operations.

Flo & Frankie