Case Study: Parsons Corporation achieves 56% faster onboarding and saves 37,500 annual labor hours with PMG's Enterprise Service Platform (PMG)

PMG Enterprise Service Platform Solves Parsons Corporation’s Onboarding Challenge

Parsons, a global engineering and technical services firm, faced a slow, manual onboarding process that buried emails, generated unnecessary calls and consumed about 67,500 labor hours annually. To accelerate onboarding and improve the first-day experience, Parsons selected PMG and its Enterprise Service Platform (ESP) to provide a configurable, no-code automation solution that would integrate with existing systems.

PMG implemented ESP to automate more than 30 onboarding processes—provisioning access, hardware/software, workspace and more—while integrating with Active Directory, SharePoint, Parsons’ service and asset management and procurement systems. The result: a 56% reduction in onboarding time (from 13.5 to 6 hours per hire), roughly 37,500 hours saved annually, fewer status calls and a markedly improved new-hire first day.

Parsons

Michael Lawrence

Senior Business Process Re-Engineering Professional