Case Study: Ensono achieves greater efficiency and visibility with PMG's Digital Business Platform

Ensono Drives New Levels of Efficiency & Visibility

Ensono, a provider of hybrid IT services, faced slow, error-prone platform-to-platform integrations because its homegrown solution required manual coding, middleware installs and frequent “swivel-chair” data entry. To solve this, Ensono partnered with PMG and adopted PMG’s Digital Business Platform to accelerate integrations and improve visibility into client IT systems.

PMG implemented its low-code BPM with pre-built, drag-and-drop connectors and a workflow engine to translate client ITSM tickets directly into Ensono’s systems, eliminating redundant data entry and improving real-time monitoring. The result: faster, more secure integrations, a better user experience, and an estimated productivity gain equivalent to two full-time employees thanks to PMG’s connectors and automation.

Ensono

Jeremy Bower

Vice President of Global Systems Development