Case Study: 1st Franklin Financial achieves faster onboarding and automated HR & identity management with PMG Platform

1st Franklin Financial Corporation Automates HR Processes along with Access and Identity Management

1st Franklin Financial Corporation, a Southeastern U.S. financial services firm with 274 offices and more than 1,100 employees, needed to replace paper-based, manual HR processes that made onboarding and routine personnel changes slow and error-prone (they hire roughly 250 people per year). The company selected the PMG Platform and PMG’s implementation services to automate HR workflows, access and identity management, and approval routing across its distributed locations.

PMG delivered a service-catalog solution that integrates with Active Directory and payroll systems and uses graphical form and workflow builders to automate new-hire account setup, approvals, document routing and status tracking. As a result, 1st Franklin can submit, approve and process New Hire information the same day, generate daily personnel-action reports, gain real-time visibility into workflow delays, speed onboarding and significantly reduce manual effort — capabilities the company plans to expand into vendor management and branch audits.

1st Franklin Financial

Cindy Mullin

Vice President of IT