Case Study: The Health Lottery achieves responsive, cost-efficient testing with PMC

A PMC Case Study

Preview of the The Health Lottery Case Study

The Health Lottery partners with PMC for a cost efficient and responsive testing service

The Health Lottery, a UK-based society lottery committed to tackling health inequality, needed a flexible and cost-efficient testing approach to support its launch and ongoing change. Working with PMC, the organization initially relied on extensive user acceptance testing across retail terminals, host systems, and its new website, but later wanted a more responsive model than project-by-project testing could provide.

PMC implemented a dedicated, ongoing Testing Service with permanently assigned resource, supporting new releases, continuous improvement, automation, and relationship-building with third-party suppliers. As a result, The Health Lottery gained faster response times, better financial control, improved QA quality, and smoother delivery of changing priorities, helping ensure its systems launched successfully and continue to operate effectively.


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The Health Lottery

Mike Rogers

Head of IT & Operations


PMC

32 Case Studies