Case Study: Select Fashion improves customer experience with PMC

Select Fashion integrates 50 databases with PMC to boost retail reliability

Select Fashion, a leading retailer, faced significant operational disruptions due to inefficient database management of its point-of-sale systems, which impacted customer service. The company engaged vendor PMC for its specialist database management services to address these challenges and optimise its IT infrastructure.

PMC implemented a comprehensive overhaul, which included rewriting legacy software and integrating nearly 50 databases. This solution significantly reduced incident alerts and improved system reliability. The enhanced infrastructure led to better customer satisfaction and positioned Select Fashion for future modernisation efforts.

Select Fashion