Case Study: a logistics services company achieves real-time shipment visibility and automated processing with PM AM Corporation

Logistics Services Company - Customer Case Study

The customer, a logistics services company, worked with PM AM Corporation to address a need for greater operational efficiency and visibility for its clients, which include shippers and forwarders. The challenge was to provide a cost-effective solution for worldwide shipment tracking, automating the entire form processing cycle, improving communication, and enhancing overall customer service.

PM AM Corporation developed a comprehensive web-based suite of products that served as a powerful tracking and communication tool. This solution provided real-time status updates, automated notifications, EDI data transfer, and customized reporting. The implementation by PM AM Corporation gave the logistics services company’s customers a 24/7 global presence, significantly reduced communications costs, and increased visibility throughout the shipping process with minimal upfront investment.