Case Study: Tyczka Energy achieves faster, error-free email processing with P&M Agentur Software + Consulting GmbH

Tyczka Energy automates several hundred emails a month with P&M Agentur Software + Consulting GmbH

Tyczka Energy GmbH, an energy company, faced the challenge of manually processing hundreds of daily customer emails and unstructured PDF attachments, a time-consuming and error-prone task that lacked standardization. To automate this process and securely integrate data into their SAP system, they partnered with P&M Agentur Software + Consulting GmbH for an AI-based automation solution.

P&M Agentur implemented a modular AI solution using GPT Vision to classify emails, analyze attachments, and extract relevant information. This data was transformed into XML files and automatically transferred into the SAP system via an intelligent workflow. The results for Tyczka Energy included the automatic processing of several hundred emails per month, the elimination of transmission errors, and significant time savings that freed up several hours per day for two employees.

Tyczka Energy GmbH