Case Study: Timewax streamlines customer onboarding and training with Pluvo

Use e-learning to onboard and train customers to your software

Timewax, a SaaS resource planning solution for project-based companies, faced the challenge of inefficient and time-consuming customer onboarding and training processes for their software platform. They sought a way to professionalize training and make new users less dependent on direct support, allowing their team to act more as strategic sparring partners.

The solution was implemented using Pluvo's e-learning platform. Pluvo was seamlessly integrated into the Timewax platform, allowing for automated logins and personalized learning lines. This implementation saved Timewax a significant amount of time previously spent on live training and successfully made their customers less dependent on direct support, freeing up the Timewax team to provide higher-value consulting.

Timewax

Lesley Sahertian

Timewax