Case Study: a large multi-location SUD facility cuts denials by 36% and A/R days by 47% with Plutus Health

a large SUD facility cuts denials by 36% and AR days by 47% with Plutus Health

Plutus Health partnered with a large multi-location substance use disorder (SUD) facility that was struggling with significant revenue cycle challenges. The customer faced a high number of authorization and medical necessity denials, inconsistent coding, and documentation shortfalls, which led to a high volume of insurance accounts receivable (AR). These issues were compounded by decentralized management and a lack of trained staff.

Plutus Health implemented an end-to-end solution that addressed the root causes of these problems. Their service involved fixing authorization workflows, cleaning up clinical documentation using AI-led automation, and enforcing compliance through real-time workflows and proactive reviews. As a result of this engagement, Plutus Health helped the facility cut its denials by 36% and reduce its AR days by 47%, significantly regaining revenue control.