Case Study: a 49-year-old ophthalmology practice in the US reduces AR below 50 days and collects $140K with Plutus Health

a 49-year-old ophthalmology practice collects $140K in 3 months with Plutus Health

The customer, a 49-year-old ophthalmology practice in the US, faced challenges including a rising accounts receivable (AR) over 90 days, sluggish cash flow, and a lack of a dedicated patient access team. They engaged Plutus Health for its revenue cycle management (RCM) consultancy services to address these issues and improve their overall financial performance.

Plutus Health implemented a comprehensive solution that included assessing the practice's RCM key performance indicators, reallocating staff, and standardizing operating procedures. The vendor's experts identified and corrected root causes, such as payment posting delays and missing encounters. As a result, Plutus Health helped the practice collect $140,000 from old AR within three months and successfully reduced its average AR days to below 50.