Case Study: eBay achieves 50–70% release management time savings and greater stability with Plutora

Plutora’s Enterprise Release Management solution gives the global e-commerce leader a competitive advantage

eBay, a global e-commerce leader, struggled with fragmented release processes using SharePoint and Excel that produced manual, time‑consuming workflows, email overload and frequent environment conflicts—making it difficult to view KPIs or understand how releases impacted systems. This lack of visibility and coordination created bottlenecks and contributed to outages that disrupted internal and customer-facing services.

Implementing Plutora’s release and test‑environment management gave eBay a single platform with live metrics, comments to replace email, reusable release templates, and milestones to prevent conflicts. The result: faster, more visible release cycles (users report saving 50–70% of the time previously spent in email), adoption up 300%, fewer production incidents and more stable environments that empower IT teams and improve release quality.

eBay

Amit Bali

Lead Release Manager