Case Study: Telefónica (O2) cuts unplanned non-production outages by 50% and centralises test environment scheduling with Plutora

Plutora Improves Test Environment Scheduling and Management for O2 / Telefónica UK’s Software Delivery

O2 (Telefónica UK), a leading UK mobile network serving over 33 million connections, faced slow and error-prone software delivery due to fragmented non-production test environments. Teams relied on spreadsheets and email, creating double-bookings, thousands of requests, poor visibility and lengthy remediation of unplanned outages that delayed testing and releases.

O2 partnered with Plutora to centralise scheduling and automate environment booking, reporting and alerts, rolling the platform out to 60+ critical test environments and integrating with existing tools. The solution delivered live dashboards and self-service reporting, cut manual coordination, improved environment agility and resilience, and reduced unplanned non-production outages by 50% while saving significant admin time.

Telefónica

Mark Lewis

UAT Test Environment Manager