Case Study: Major Utility Company achieves improved application delivery throughput and quality with Plutora

Multinational Utility Company Improves Application Delivery Throughput and Quality by Implementing Better Test Environment Management

A British multinational utility serving millions of gas and electricity customers faced chaotic test environment management across 2,600+ environments and thousands of components. Scheduling was fragmented across spreadsheets and four business units, causing conflicts, long provisioning lead times (700 requests in a year), poor auditability and an inability to plan capacity or reliably reproduce production baselines for testing.

The company implemented Plutora as a centralized Test Environment Management (TEM) solution, integrating ServiceNow, Jenkins, hardware lab assets and all environment metadata into a single source of truth with a shared booking calendar, automation and analytics. The result was faster, more reliable provisioning, shift‑left testing, fewer outages, improved capacity planning and consolidated utilization reporting — supporting 2,680 environments, ~700 provisions/year and a 97% client approval rate.