Case Study: Leading Wireless Provider accelerates release velocity and time-to-market with Plutora

Leading Wireless Provider Boosts Competitiveness with Plutora

The wireless division of a major U.S. telecommunications company — supporting industry‑leading 4G/5G services with about 10,000 IT staff and thousands working on applications and releases — faced slow, risky software delivery driven by siloed visibility, manual change management, dozens of spreadsheets and emails, and frequent test‑environment conflicts. With growing demand for data and a push to accelerate time‑to‑market for 5G, the Release and Delivery Management Services team needed a scalable, auditable way to coordinate hundreds of projects, environments and deployment steps.

The team implemented Plutora Deploy, Environments and Release (integrated with ServiceNow) as a single source of truth, standardized gates and checklists, automated deployment tasks and centralized environment bookings. As a result they more than doubled release velocity (from 10 to 24 releases/year), increased changes delivered (about 2,000 to 4,800/year), cut coordination overhead and collisions, improved test‑environment utilization, and achieved roughly a 30% efficiency gain with lower risk and faster decision‑making.