Case Study: Professional Research Consultants achieves improved staff retention and reduced training costs with Pluralsight

Pluralsight a tool for recruiting, retention and company growth

Professional Research Consultants (PRC), a research-marketing firm of more than 1,000 employees that runs millions of patient and staff surveys for hospitals and clinics nationwide, needed to keep a large, diverse technical staff current on rapidly changing skills. Traditional off-site certification classes were expensive (up to $6,000 per person), removed staff from the help desk when they were needed most, and weren’t scalable for the whole team.

PRC adopted Pluralsight’s library of 4,000+ expert-led courses so employees can learn on-site, at their own pace, using downtime productively while managers track progress with reporting tools and tie training to performance reviews. The change reduced training costs, improved retention and recruiting by demonstrating investment in staff, allowed PRC to close skills gaps internally for future needs, and kept support coverage in place during training.

Professional Research Consultants

Adam Kavan

Associate Director of Networks and Systems