Case Study: Manulife achieves engineering excellence and faster product delivery with Pluralsight

Empowering best-in-class engineering teams to ship better products for customers

Manulife, a global financial-services and insurance company serving over 30 million customers, needed to transform its engineering practices to better respond to customer needs. Leaders wanted improved project management, more time for innovation, and a culture of engineering excellence built on trust—but lacked the data and context beyond basic metrics like burndown rates to understand what teams were actually working on.

Using Pluralsight Skills (Skill IQ and Role IQ) and Pluralsight Flow, Manulife gave engineers tools for self-directed learning and leaders unbiased, actionable analytics to spot hidden talent, improve onboarding, and put the right people on the right projects. The result was stronger engineering teams that optimize commit frequency and code reviews, clearer career paths and promotion decisions, and the ability to deliver better products faster while maintaining a human-centered, data-informed approach to team development.

Manulife

Gary Feierabend

Assistant Vice President of Engineering Transformation