Case Study: FactSet achieves rapid generative AI upskilling and faster innovation with Pluralsight

How Pluralsight gave FactSet the confidence to go all in with generative AI and gave their technologists the tools to drive innovation in an ever-evolving tech landscape

FactSet, a financial data and analytics provider serving nearly 8,000 clients and over 206,000 users, needed to keep its technologists current amid a rapidly changing tech landscape. Rapidly evolving tools (including generative AI), a complex stack of languages and platforms, a growing backlog, and the question of which skills to develop in‑house vs. via partners made prioritizing learning and driving innovation difficult.

FactSet partnered with Pluralsight to scale prescriptive upskilling using Skill IQ assessments, tailored learning paths, hands‑on labs, and data analytics to align learning with company and client needs. The program supports ~2,400 engineers, generated 1,300 Skill IQs, drives 90% of technical learning engagement on the platform, and delivered a 20% increase in prompt efficiency—saving 1,580+ hours in three months—resulting in faster innovation and higher‑quality delivery.

FactSet

Zak Hoover

Vice President, Head of Engineer Development