Case Study: BMO achieves a 202% increase in expert-level tech skills with Pluralsight

How BMO partnered with Pluralsight to transform their finance, risk, and technology learning culture to take on tech’s rapidly changing landscape

BMO, a leading North American bank serving millions of customers, adopted a digital-first strategy to simplify operations and improve customer experience. To keep pace with rapidly changing technology while balancing innovation and security, BMO needed a consistent, scalable way to upskill global teams in cloud, risk management, and data security—making workforce capability a strategic priority.

BMO partnered with Pluralsight to deploy structured learning paths, hands-on labs, Skill IQ assessments and gamified skill blitzes, giving employees practical, measurable ways to learn and apply new skills. The initiative generated clear results: more than 11,700 learning hours logged, reduced recruitment costs through internal upskilling, and a 202% increase in expert-level tech skills, accelerating decision-making and technology consolidation.

BMO

Carl Gomes

Chief Information Officer for Market Risk Technology and Corporate Treasury Technology