Case Study: Frontier Software achieves rapid workforce upskilling and modernization while protecting existing investments with Pluralsight

Upskilling for excellence while protecting existing investments

Frontier Software, an Australia‑based provider of integrated HR and payroll solutions serving more than 1,500 organisations across 23 countries (processing payroll for nearly 10% of Australia’s workforce), faced a common CTO dilemma: how to modernise technology and close critical skill gaps without abandoning or disrupting long‑running, revenue‑critical systems. With limited resources and the need to protect existing investments, the company needed a way to upskill developers, support legacy solutions, and pursue new technologies simultaneously.

Frontier adopted a two‑fold approach using Pluralsight: rapidly upskilling teams in satellite offices and Melbourne, modularising systems and moving toward event‑based architecture, and shifting from waterfall to agile while training staff in PII, automation, AI and blockchain. The outcome was clearer, faster technology decisions, reduced reliance on external consultants, lower overhead through self‑paced learning, and better employee engagement and retention—creating a solid foundation for intelligent automation and continued innovation.

Frontier Software

Darren Hnatiw

Chief Technology Officer