Case Study: Cendyn achieves rapid upskilling and talent retention with Pluralsight

How Cendyn doubled down on skill development to build a resilient team during a pandemic

Cendyn, a leading cloud software and services provider for the hospitality industry, was hit hard by COVID‑19: revenue and customer activity stalled, a portion of staff were furloughed, and new CTO Brad Noe had to meet aggressive product, testing and infrastructure goals while keeping furloughed employees engaged and enabling remaining team members to fill technical gaps quickly.

Cendyn adopted Pluralsight’s free skill‑development offering (and extended the trial) to deliver assessments, learning paths and channels in areas like agile, .Net, Azure, front‑end and DevOps. Furloughed staff stayed engaged and returned ready to contribute, on‑duty employees rapidly upskilled to solve issues and take on new responsibilities, and the company gained measurable improvements in efficiency, alignment and retention—leading Cendyn to integrate Pluralsight into its ongoing learning program.

Cendyn

Brad Noe

Chief Technology Officer