Case Study: CQ fluency achieves higher productivity with Plunet Translation Management

CQ fluency - Customer Case Study

CQ fluency, a provider of translation and interpretation services for the healthcare and life sciences industries, faced rising labor costs and needed to free its project managers from administrative tasks to remain competitive. To address this challenge, they turned to the vendor Plunet and its business and translation management system to establish a more efficient and automated workflow.

The solution from Plunet was implemented in a phased rollout, focusing on automating quotes, vendor access, and communication templates. This resulted in a 77% reduction in project processing time and an 85% increase in the number of orders each project manager could handle per month, allowing CQ fluency to achieve significant growth and operational efficiency.

CQ fluency

Elisabete Miranda

President & CEO