Plumsail
29 Case Studies
A Plumsail Case Study
Studio Source Yearbooks, a North American yearbook software company, faced an inefficient and error-prone manual process after an acquisition. Their inherited PDF-based ordering system required customers to perform their own price lookups and calculations, leading to mistakes and a high administrative overhead for verification.
By implementing Plumsail Forms, they built a sophisticated online solution integrated with Airtable. The Plumsail form automated complex pricing calculations, used conditional logic for different customer types, and enabled real-time lookups of returning customers' purchase histories. This eliminated calculation errors, streamlined the customer experience, and significantly reduced the administrative burden of order processing.
Michael Sheasby
Chief Technical Information Officer