Case Study: WSH achieves dynamic branded form automation with Plumsail Forms

Hospitality Business and dynamic form branding with Plumsail Forms

The customer, WSH Services Holding Limited (WSH), faced a challenge in its hospitality business with numerous duplicate and inconsistent form submission processes across its various prestigious brands. This administrative nightmare led to errors and wasted effort. WSH needed a single, unified data collection process that could be dynamically branded for each of its different businesses, and they turned to Plumsail Forms for a solution.

Plumsail implemented a solution using parameterized URLs to pass branding variables, such as business name and location, to a single master form. Using JavaScript, the form then dynamically changed its logos, colors, and text to match the specific brand before submission. This allowed WSH to maintain a single, validated data collection process that fed into a SharePoint list for management, while also preserving unique brand identities and eliminating the previous duplication and errors.

WSH

Bob Smith

SharePoint Developer