Case Study: Mainstay Technologies improves hiring success with Plum.io

Why Mainstay Technologies Has Used Plum for 4 Years to Find Technically-Skilled, Client-Facing Employees

Mainstay Technologies, a high-touch IT and cybersecurity services provider in New Hampshire and Northern Massachusetts, needed a better way to identify technically skilled, client-facing hires from an average of 200 applicants per job. With only resumes to review, the team struggled to quickly spot candidates who had both the technical expertise and the interpersonal skills needed to succeed in customer-facing roles.

PLUM.IO implemented Plum Talent data to add predictive insight to Mainstay’s hiring process. After an early mis-hire convinced the team to trust Plum’s Match Scores, Mainstay adopted a talent-first approach and used PLUM.IO for every role, including promotions and career planning. The result: the company doubled in size, maintained an 11% total turnover rate, and earned a “Best Places to Work” award for New Hampshire.

Mainstay Technologies

Ryan Barton

Chief Executive Officer