Case Study: Outplay streamlines employee health benefits with Plum

How Outplay a fast-growing remote startup manages healthcare benefits for its employees

The customer, Outplay, a fast-growing remote SaaS startup, faced the challenge of managing employee health benefits for its rapidly scaling team while maintaining high engagement and a culture of care in a fully remote environment. They needed a solution to efficiently provide comprehensive healthcare coverage and a positive experience for their employees.

The vendor, Plum, provided its health insurance and benefits platform, including an intuitive HR dashboard for easy onboarding and management. The solution delivered a 100% reduction in the time taken to enroll employees and resulted in a high employee NPS of 78 and an exceptional claims CSAT score of 9.6, solidifying employee trust and satisfaction.

Outplay

Bhavya Arora

Talent and Culture Partner