Case Study: Denver Regional Transportation District improves accessible ride planning and dispatch operations with Plotly Dash Enterprise

Denver Regional Transportation District builds accessible ride logistics for 2,000 daily rides with Plotly

The Denver Regional Transportation District (RTD) needed to rapidly develop a customer portal for its Access-a-Ride service after facing delays from an incumbent software vendor. The challenge was to build an accessible, data-driven application with rich, geospatial mapping to assist passengers with disabilities. The Python-savvy development team turned to Plotly and its Dash framework to accelerate development and ensure the portal was mobile-friendly and met WCAG accessibility standards.

Using Plotly's Dash, the RTD team quickly built and deployed the customer portal into production, where it now supports over 2,000 daily trips. The solution's success led to the internal adoption of Dash for other applications, such as a dispatch dashboard for managing fleet logistics and investigating customer complaints. Plotly's support enabled RTD to combine operational data into interactive visualizations, providing dispatchers with crucial business intelligence to ensure customers get to the right place on time.

Denver Regional Transportation District (rtd)