Case Study: Erie Cemetery Association achieves operational excellence with PlotBox

Erie Cemetery Association manages 75,000 to 80,000 burials with PlotBox

Erie Cemetery Association, a historic Pennsylvania cemetery operator managing 75,000 to 80,000 burials, faced significant operational challenges. Their legacy software was unsupported, processes were reliant on inefficient paper cards, and they lacked modern digital mapping capabilities, which posed a risk to their complex business. To future-proof their operations, they partnered with PlotBox for its cemetery management software and digital mapping platform.

By implementing PlotBox's solution, the association transformed its work orders, cremation workflows, and mapping. The results included real-time visibility for grounds teams, a streamlined public-facing grave search via interactive maps, and the identification of previously unknown inventory. PlotBox enabled improved communication, faster customer service responses, and a secure cloud-based foundation, giving the team greater operational confidence nearly a year after implementation.

Erie Cemetery Association