Case Study: Columbia Gardens Cemetery modernizes records and improves efficiency with PlotBox

Columbia Gardens Cemetery uncovers 10–12 hidden burial sites with PlotBox

Columbia Gardens Cemetery, a family-owned cemetery in Arlington, Virginia, faced the challenge of relying entirely on outdated paper maps and records for managing its operations. With no digital record-keeping, locating graves and available plots was a cumbersome process. President Daun Thomas Frankland sought a modern solution to secure the cemetery's legacy and chose to implement PlotBox cemetery software to lead their digital transformation.

PlotBox provided a comprehensive cemetery management solution that digitized all records and maps. The implementation enabled immediate grave lookups, streamlined the production of work and burial orders, and allowed staff to use iPads on the grounds to easily check availability with families. A significant result was the discovery of numerous previously unknown burial sites, opening them up for sale. The team found PlotBox easy to use and praised the ongoing support, which saved them considerable time and greatly improved efficiency and customer service.

Columbia Gardens Cemetery