Case Study: City of Fall River improves cemetery data confidence and public access with PlotBox

City of Fall River modernizes 2 cemeteries with PlotBox

The City of Fall River, Massachusetts, faced challenges in managing its two historic public cemeteries due to disjointed legacy systems, a mix of computer software, old paper records, and rudimentary maps. This made simple tasks time-consuming and eroded confidence in their data. Seeking a digital transformation to better serve families and protect its legacy, the city's Cemetery Division turned to PlotBox for a cemetery management solution.

PlotBox implemented its solution by using drones to create high-resolution digital maps of the cemeteries down to the grave level and migrating all existing records into its system. This provided Fall River with accurate, real-time inventory status and linked information to specific plot locations. The results included streamlined processes, the ability to assign and monitor tasks for the grounds team, and the launch of a public portal for families to search records and locate graves. PlotBox provided the city with greater confidence in its data and enhanced its service to the community.

City of Fall River, Massachusetts