Case Study: Calderdale Council achieves greater efficiency and resilience with PlotBox

Calderdale Council streamlines 9 cemeteries and 30 churchyards with PlotBox

Calderdale Council's Bereavement Services faced critical challenges from an outdated on-premise system, relying on paper maps for grave location and risking service continuity due to institutional knowledge loss. The vendor PlotBox provided a cloud-based solution featuring digital mapping and a funeral director portal to modernize operations and improve data security.

The PlotBox solution digitized records and mapping, allowing staff to locate graves instantly and enabling funeral directors to book services online anytime. This led to substantial efficiency gains, streamlined communications, and secure digital record keeping. The council achieved a robust business continuity plan and now confidently recommends PlotBox to peers.

Calderdale Council