Case Study: Antrim and Newtownabbey Borough Council streamlines crematorium operations with PlotBox

Antrim and Newtownabbey Borough Council opens Northern Ireland’s second crematorium with PlotBox

Antrim and Newtownabbey Borough Council, operating 16 cemeteries, opened Northern Ireland's second crematorium. They needed a management system to ensure a seamless, high-quality, and efficient service from day one, moving away from paper-based processes. They selected the PlotBox cemetery and crematory management system for this critical operational foundation.

PlotBox provided a user-friendly, cloud-based system that streamlined scheduling, administration, and data security. The solution enabled efficient, compliant cremation operations from the opening day and empowered funeral directors via a 24/7 booking portal. PlotBox delivered a single source of truth for data, improved reporting for council insights, and supports future growth, including the development of a memorial garden.

Antrim and Newtownabbey Borough Council