Case Study: North East Essex Diabetes Service improves diabetes care and patient outcomes with PLMR Genesis

North East Essex Diabetes Service improves care for 19,000 people with PLMR

The North East Essex Diabetes Service (NEEDS), a service for people living with diabetes in the Essex region, sought to improve care and patient outcomes by introducing a new integrated care model. To support this goal, NEEDS worked with the vendor PLMR, utilizing their services which included public relations and social media management.

PLMR created and managed a patient consultation to shape the new service model, holding local events and re-launching patient forums as part of their strategy. As a result, NEEDS is now seen as a pioneering and award-winning service. PLMR's work successfully re-engaged patients, leading to improvements in both the levels of care and patient outcomes.

North East Essex Diabetes Service (needs)