Case Study: Banner Health improves network visibility and patient care with Plixer Scrutinizer

Scrutinizer aids Banner Health diagnose bandwidth congestion by making businesscritical applications more efficient

Banner Health, a large nonprofit healthcare provider with 36,000 employees across more than 100 locations in seven states, was struggling with WAN congestion that slowed access to critical systems and affected patient care. Doctors and staff depended on bandwidth-intensive applications such as PACS imaging, Cerner, NextGen, Citrix, and VoIP, but Banner Health lacked visibility into what was consuming bandwidth and when connections were becoming congested. Banner Health turned to Plixer’s Scrutinizer to help identify the source of the network issues.

Using Plixer’s Scrutinizer, Banner Health gained the ability to see top talkers, top protocols, and DSCP/ToS markings across its network so it could diagnose congestion and ensure business-critical traffic received priority. This helped the network team pinpoint what was impacting performance and spend less time troubleshooting local bandwidth problems, allowing more focus on strategic network projects.

Banner Health

Jamie Eklund

Network Administrator