Case Study: Goodwill Industries improves network visibility and cuts troubleshooting time with Plixer Scrutinizer

Goodwill Industries - Customer Case Study

Goodwill Industries of Southeastern Wisconsin, one of the largest Goodwill affiliates worldwide, operates a complex network supporting over 4,000 employees across more than 50 locations. As the organization grew, its IT team struggled with performance degradations, limited visibility into network activity, and time-consuming troubleshooting that was affecting employee productivity and access to critical resources.

Goodwill Industries implemented Plixer’s Scrutinizer, integrated with its existing Zenoss monitoring environment, to gain deeper insight into traffic flows, device communication, and bandwidth usage. Plixer’s solution helped IT quickly identify the source of network issues, cutting troubleshooting and resolution from several hours to just a few minutes in many cases while improving network uptime and end-user satisfaction.

Goodwill Industries

Bob Branski

Systems Administrator