Case Study: First National Bank cuts resolution time by 50% with Plixer Scrutinizer

First National Bank of Pennsylvania cuts time to resolution by 50%, and saves $32,000 annually on network monitoring and analysis with Scrutinizer

First National Bank of Pennsylvania, a financial services company with about 300 sites and 4,500 employees, was struggling with bandwidth issues that slowed systems, caused dropped or poor-quality calls, and created frequent help desk calls. The bank needed a scalable way to see what was consuming network traffic and to move sensitive transaction data quickly and reliably across its distributed locations, so it evaluated Plixer’s Scrutinizer network traffic analytics solution.

Plixer’s Scrutinizer was selected for its usability, scalability, cost-effectiveness, and ability to collect detailed traffic data across all sites. With Scrutinizer, First National Bank of Pennsylvania cut time to resolution by 50%, saved $32,000 annually on network monitoring and analysis, and resolved a major traffic issue in about ten minutes. The bank also benefited from longer data retention for forensic analysis and easier verification of data-center traffic paths.

First National Bank

Mark Arblaster

Senior Network Engineer