Case Study: Confide achieves secure, scalable two-step SMS verification with Plivo

Two-step SMS verification for the most private and secure off-the-record conversations.

Confide is an off-the-record messaging app that offers private, encrypted, screenshot-proof messages which self-destruct after they’re read, serving professionals like investors, journalists, lawyers, and medical staff in over 110 countries. To strengthen account security without sacrificing usability, Confide needed a secure, reliable, and scalable two-step SMS verification process to confirm users’ identities worldwide.

Confide integrated Plivo’s SMS API to send one-time verification codes, gaining instant access to Plivo’s coverage across 220+ countries and Tier‑1 carrier routes for fast, reliable delivery. The integration delivered high uptime and global reach, helped Confide verify users in 110+ countries, reduced messaging costs, and included free 24/7 support to scale as the app grows.

Confide

Rich Hong

CTO