Case Study: ConferenceLabs achieves near‑100% uptime and scalable 100+‑participant instant conferencing with Plivo

Building a full-featured conference experience with Plivo’s Voice API

ConferenceLabs is a UK startup that offers free 1‑click audio conferencing with a simple visual web interface, aiming to disrupt the $4B audio conferencing market by removing cost and complexity while delivering features like recording, custom text‑to‑speech greetings and real‑time participant controls. To make instant, reliable global conferencing possible without apps or contracts, they needed a voice partner with API access, SIP support, scalability and strong uptime.

They built their platform on Plivo’s Voice API (with PSTN dial‑in and SIP for inbound calls) and a web-based control panel that handles muting, “earmuffs,” recordings and caller profiles. The integration delivered nearly 100% uptime, support for 100+ participants per call, service in 29 countries and unlimited conference minutes for users.

ConferenceLabs

Andy McCombie

Director