Case Study: The Travel Club saves 16 hours per week with Pliant

The Travel Club - Customer Case Study

The Dutch travel agency The Travel Club, operating a franchise network of 380 agents, faced significant inefficiencies with its use of virtual credit cards (VCCs). Their primary challenge was a time-consuming, manual reconciliation process for a large volume of card transactions. Finance Manager Michel Wijnen sought a VCC solution from a vendor like Pliant that could integrate directly with their existing BAS system to streamline operations.

By implementing an integration between Pliant and the BAS system, the franchisees gained the ability to create single-use virtual cards directly within their workflow. This solution from Pliant automated the reconciliation process, eliminating manual data entry. The result was a weekly saving of 16 hours of manual work for the finance team and a significantly more efficient booking process for the franchisees.

The Travel Club

Michel Wijnen

Finance Manager