Case Study: Salabam Solutions streamlines travel payments with Pliant Pro API

Salabam Solutions - Customer Case Study

Salabam Solutions, an Italian travel tech company, faced significant challenges with its payment systems, including manual fund management errors and frequent transaction failures. These inefficiencies disrupted their booking process and led to customer dissatisfaction, threatening their business model. To address this, they turned to the vendor Pliant and implemented its Pro API product.

By integrating Pliant Pro API, Salabam automated the issuance of single-use virtual credit cards for every booking. This solution streamlined their financial workflows, drastically cut operational costs by reducing payment failures, and improved the customer experience. Pliant’s reliable technology became a key asset for their platforms, handling over 100,000 bookings annually with an almost perfect acceptance rate for transactions.

Salabam Solutions

Diego Furlani

Founding Partner and COO