Case Study: acocon boosts licensing flexibility and wins more customers with Pliant

acocon - Customer Case Study

acocon, an IT services company and Atlassian Platinum partner, faced challenges with its previous payment method for purchasing client licenses. When paying via bank transfer, the company was negatively affected by currency fluctuations and high transaction fees, which created financial uncertainty and placed a burden on their operations when serving customers moving to a monthly cloud payment model.

Pliant provided acocon with a flexible credit card solution tailored for licensing. This allowed for real-time transactions with no foreign exchange fees, eliminating the need for currency hedging. The solution, supported by a responsive account management team, gave acocon a competitive advantage, leading to increased customer retention and new client acquisition by offering a more convenient and predictable payment method.