Case Study: VedaBio achieves hands-on IT support and stronger team trust with Pliancy

VedaBio streamlines IT support for 35-person biotech team with Pliancy

VedaBio, a biotechnology startup specializing in CRISPR-based molecular detection, sought an IT partner that could provide personalized support and understand the unique needs of their lab environment. They were referred to Pliancy, an IT consultancy, which stood out from competitors by offering a practical, needs-based assessment rather than pushing for unnecessary new equipment.

Pliancy assigned a dedicated primary consultant who became an integrated, in-person member of the VedaBio team, providing daily support and building a strong relationship. This solution ensured quick problem resolution, improved the onboarding process for new hires, and gave the company confidence in its IT infrastructure. The client reported a vastly improved technology experience and a high level of trust, with their CEO being exceptionally happy with the choice of Pliancy.

VedaBio