Case Study: The Hayes Company achieves faster quoting and increased sales with Plexus Software

The Hayes Company - Customer Case Study

The Hayes Company, a multi‑division insulation and building products distributor in Kansas City, struggled with hundreds of inconsistent, paper‑based processes that slowed quoting and pricing across five divisions. Working with Plexus Software, Hayes sought a centralized solution—particularly for quoting and reporting—to stop lost opportunities and eliminate the manual, paper‑heavy workflows that were costing reps time and missed business.

Plexus Software implemented a streamlined, centralized quoting and reporting system and redesigned Hayes’ processes so quotes can be generated in minutes and orders built digitally instead of via filing cabinets and duplicate handwriting. The result: faster quotes (recovering opportunities previously worth roughly $10–20K per salesperson annually), improved upselling with optional upgrades, clearer sales and profitability reporting, and noticeably higher rep productivity and sales growth.

The Hayes Company

Zac Hayes

Vice President