Case Study: GinSan Industries slashes product-customizing time from days to under five minutes with Plex Systems

GinSan Industries Trims Product-Customizing Process From Days to Fewer Than Five Minutes

GinSan Industries, a Grand Rapids–based manufacturer of self-service car wash equipment founded in 1976, designs and installs fully customized systems for car washes and related businesses. The company relied on an outdated MRP system and struggled with lengthy, error-prone sales order and bill-of-materials (BOM) processes for highly customized orders, which increased administrative costs, lead times and risked production mistakes.

By implementing Plex Cloud ERP with its Option Configurator, GinSan now defines product options once and generates accurate, build-to-order BOMs in real time. Sales order processing fell from two days to fewer than five minutes, manufacturing and inventory processes are automated and visible across the company, and real-time data has enabled faster delivery, reduced waste and increased opportunities to up-sell services and products.

GinSan Industries

Sigrid Valk-Feeney

President and Owner