Case Study: Argent International achieves near-100% on-time delivery and 98% inventory accuracy with Plex Systems

Argent International Takes On-Time Delivery to a New Level with Plex

Argent International, a 3M Preferred Convertor in Plymouth, Michigan, is a TS 16949 and ISO 14001 certified automotive manufacturer that fabricates more than 20 million parts per month across 350 unique part numbers. The company was running its operations on an in‑house QAD ERP that strained resources and required disruptive upgrades; end users found the system cumbersome and it lacked critical visibility into capacity and inventory, leading to scheduling problems, missed delivery deadlines, and reliance on error‑prone manual inventory processes.

Argent migrated to the Plex Manufacturing Cloud, giving every employee shop‑floor access, real‑time data, barcoded cycle counts with Bluetooth scanning, and Andon alerts to reduce downtime and human error. The change eliminated $60,000 of annual expenses and helped Argent achieve nearly 100% on-time delivery rates, boost inventory accuracy to 98%, support 20% sales growth with fewer employees, and shrink purchasing from three to two; Purchasing Manager Bob Ziolkowski, Plant Manager Tom Glenfield, and System Analyst Anna Mele report improved reporting, reduced downtime, and faster responses to issues. “Just as important as the cost savings is the fact that Plex frees up IT’s time to focus on higher-level opportunities,” Ryan Stefanski, IT Manager, pointed out.

Argent International

Tom Glenfield

Plant Manager